Buggy Products

Two months ago, I had a $732 charge on my Sprint phone bill for "telephone equipment." I had not purchased any telephone equipment, so I called customer service to dispute the bill. The service agent … [Read more...] about Bug Report: Weird Charges and Customer Service

I recently used the United Airlines "self check-in" kiosk. It's a touchscreen system at the airport that allows passengers to get a boarding pass for a flight without having to see a live ticket … [Read more...] about Bug Report: United Airlines Self-Check-In