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Rapid Software Testing A Context-Driven Methodology
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Buggy Products

Advice to Lawyers Suing Toyota

Published: March 14, 2010 by James Bach 6 Comments

A press release by Toyota recently stated: Toyota’s electronic systems have multiple fail-safe mechanisms to shut off or reduce engine power in the event of a system failure. Extensive testing of … [Read more...] about Advice to Lawyers Suing Toyota

Filed Under: Buggy Products, Critique, Test Strategy

Tester Pilot

Published: February 10, 2010 by James Bach 9 Comments

Richard drove up to the hangar just as I was checking the oil on the Husky, his prized baby float plane. Nuts. He was right on time. I was late. I'm supposed to have the plane ready to go when he … [Read more...] about Tester Pilot

Filed Under: Bug Investigation and Reporting, Buggy Products, Skills

Nervous About Wolfram

Published: May 17, 2009 by James Bach 9 Comments

Take a look at the screen shot, below. This is from my first five minutes of playing with Wolfram/Alpha. Do you see what's wrong with it? I'll tell you in a minute... Wolfram/Alpha is the new … [Read more...] about Nervous About Wolfram

Filed Under: Buggy Products

Quality is Dead #2: The Quality Creation Myth

Published: March 13, 2009 by James Bach 13 Comments

One of the things that makes it hard to talk about quality software is that we first must overcome the dominating myth about quality, which goes like this: The quality of a product is built into it by … [Read more...] about Quality is Dead #2: The Quality Creation Myth

Filed Under: Buggy Products, Process Dynamics, Risk Analysis, Test Reporting, Testing Culture

James Tam: Customer Service that Works

Published: March 12, 2009 by James Bach 5 Comments

After Adam White's test of of Rypple.com, I decided to try it myself. I soon ran into a fairly serious problem. I was able to try the service without registering, but when I tried to register, the … [Read more...] about James Tam: Customer Service that Works

Filed Under: Buggy Products

The IMVU Shuffle

Published: March 7, 2009 by James Bach 6 Comments

Michael Bolton reported on our quick test of IMVU, whose development team brags about having no human-mediated test process before deploying their software to the field. Some commentors have pointed … [Read more...] about The IMVU Shuffle

Filed Under: Agile Methodology, Buggy Products, Exploratory Testing, Testing vs. Checking

Quality is Dead #1: The Hypothesis

Published: March 4, 2009 by James Bach 82 Comments

Quality is dead in computing. Been dead a while, but like some tech'd up version of Weekend at Bernie's, software purveyors are dressing up its corpse to make us believe computers can bring us joy and … [Read more...] about Quality is Dead #1: The Hypothesis

Filed Under: Buggy Products, Critique, Important!

WebGreeter Fails Turing Test

Published: March 2, 2009 by James Bach 41 Comments

Beware, if you visit WebGreeter.com a disturbing thing will happen. You will be immediately accosted by what appears to be a chatbot, but is apparently a human doing a creepy impression of a chatbot. … [Read more...] about WebGreeter Fails Turing Test

Filed Under: Buggy Products, Critique

Artificial Stupidity

Published: January 28, 2009 by James Bach 8 Comments

I just tried to use the automated support system at Paypal... Sarah - PayPal : Hello, I’m Sarah and I’m here to answer your questions about PayPal. Even though I’d like to be a real person, I’m not. … [Read more...] about Artificial Stupidity

Filed Under: Buggy Products

The Future Will Need Us to Reboot It

Published: September 25, 2007 by James Bach 19 Comments

I've been reading a bit about the Technological Singularity. It's an interesting and chilling idea conceived by people who aren't testers. It goes like this: the progress of technology is increasing … [Read more...] about The Future Will Need Us to Reboot It

Filed Under: Automation, Buggy Products, Critique, Risk Analysis, Testing Culture

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