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Satisfice Blog

Lack of Will

A core problem with quality in our industry is lack of will. Lack of "will work", that is. This is because it's much easier to tell that a product can work than that it will work. And too often it … [Read more...] about Lack of Will

Filed Under: Testing vs. Checking

Tools Come at a Cost

One of the experiences I share with a lot of people in this modern world is that I forget phone numbers. I never used to. The problem is that my mobile phone remembers them for me. So, phone numbers … [Read more...] about Tools Come at a Cost

Filed Under: Automation, Process Dynamics, Testing Culture

Bug Report: Weird Charges and Customer Service

Two months ago, I had a $732 charge on my Sprint phone bill for "telephone equipment." I had not purchased any telephone equipment, so I called customer service to dispute the bill. The service agent … [Read more...] about Bug Report: Weird Charges and Customer Service

Filed Under: Automation, Buggy Products

Bug Report: United Airlines Self-Check-In

I recently used the United Airlines "self check-in" kiosk. It's a touchscreen system at the airport that allows passengers to get a boarding pass for a flight without having to see a live ticket … [Read more...] about Bug Report: United Airlines Self-Check-In

Filed Under: Automation, Buggy Products

Context-Driven Driving

I know how to drive. I have a lot of experience as a driver. I've been a driver for 17 years or so. For me, driving has become easy. Now, that doesn't necessarily mean very much. I have no experiences … [Read more...] about Context-Driven Driving

Filed Under: Context-Driven Testing, Process Dynamics

Technical Explorations Decomposed

I've been thinking about the general nature of technical explorations. Let me take a hack at describing them. A technical exploration is a self-directed, cyclic process of problem identification and … [Read more...] about Technical Explorations Decomposed

Filed Under: Exploratory Testing, Important!, Process Dynamics, Skills

Testing Heuristic: Rumble Strip

A rumble strip is a strip of corrugated pavement running alongside highways. If you go to sleep and and drift off the road, the wheels of your car hit the rumble strips and that makes the car vibrate … [Read more...] about Testing Heuristic: Rumble Strip

Filed Under: Heuristics, Risk Analysis

Tester Movies and Videos

(Revised 1/2015) Here is a list of some movies and documentaries that helped me think better about testing: The Pentagon Wars This movie is about a test manager trying to test the Bradley Fighting … [Read more...] about Tester Movies and Videos

Filed Under: Testing Culture

Obvious/Oblivious

(Revised: 1/2015) As a process guy, I often hear the term "common sense". It's a strange term. Like "luck" it's a concept that generally brings an end to inquiry, because it's a reference to magic. … [Read more...] about Obvious/Oblivious

Filed Under: Heuristics, Language, Process Dynamics, Risk Analysis

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