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Dinner With a Rapid Software Testing Manager
Jon Bach is an excellent test manager. One of the finest I have known. Jon is my younger brother. I got him into testing and trained him. He worked for me for a couple of years. But we eventually found is that I enjoy working for him much more than the other way around. He's a naturally supportive leader.
One day I was having dinner with him while he described the innovations he'd come up with while leading a test team as LexisNexis. These are ways to create a professional craftsmanship culture in the testing world. (This was before his top management, without consulting with him, decided to outsource all of testing to India-- a move that immediately ruined their high-morale testing organization.) This article comes from that discussion.
Jon is now at eBay, where he is wasted as a program manager.