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	<title>Comments on: What the Certification Sales Lady Said&#8230;</title>
	<link>http://www.satisfice.com/blog/archives/130</link>
	<description>The Consulting Software Tester</description>
	<pubDate>Tue, 06 Jan 2009 19:12:05 +0000</pubDate>
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		<title>By: Hans</title>
		<link>http://www.satisfice.com/blog/archives/130#comment-164839</link>
		<dc:creator>Hans</dc:creator>
		<pubDate>Tue, 23 Dec 2008 06:09:48 +0000</pubDate>
		<guid>http://www.satisfice.com/blog/archives/130#comment-164839</guid>
		<description>By the way, I am not pro tester certification the way its done in ISEB or similar, however I dont find the argument of making a brandname for yourself instead a very achievable one for a large majority of testers.</description>
		<content:encoded><![CDATA[<p>By the way, I am not pro tester certification the way its done in ISEB or similar, however I dont find the argument of making a brandname for yourself instead a very achievable one for a large majority of testers.</p>
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		<title>By: Hans</title>
		<link>http://www.satisfice.com/blog/archives/130#comment-164838</link>
		<dc:creator>Hans</dc:creator>
		<pubDate>Tue, 23 Dec 2008 06:07:20 +0000</pubDate>
		<guid>http://www.satisfice.com/blog/archives/130#comment-164838</guid>
		<description>Making a brand name for yourself is easier said than done.

  It might be possible for the top 10% or so of testers to do this (even that is a big ask..imagine a world where there are 1000s of brand name testers..thats just too many brand names for a brand name to have much value).. What about the other 90% of testers. The other 90% who are more of the "work to live" sort..

  Being an expert at what you do is an excellent thing. However being an expert to the point where the industry recognises you by name is something that only a minscule few can enjoy.

  Not advocating mediocrity here, just stating the obvious.</description>
		<content:encoded><![CDATA[<p>Making a brand name for yourself is easier said than done.</p>
<p>  It might be possible for the top 10% or so of testers to do this (even that is a big ask..imagine a world where there are 1000s of brand name testers..thats just too many brand names for a brand name to have much value).. What about the other 90% of testers. The other 90% who are more of the &#8220;work to live&#8221; sort..</p>
<p>  Being an expert at what you do is an excellent thing. However being an expert to the point where the industry recognises you by name is something that only a minscule few can enjoy.</p>
<p>  Not advocating mediocrity here, just stating the obvious.</p>
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		<title>By: fLaMePr0oF</title>
		<link>http://www.satisfice.com/blog/archives/130#comment-162615</link>
		<dc:creator>fLaMePr0oF</dc:creator>
		<pubDate>Wed, 03 Dec 2008 15:41:27 +0000</pubDate>
		<guid>http://www.satisfice.com/blog/archives/130#comment-162615</guid>
		<description>In my experience the real problems occur when naive companies (and some who should know better) repeatedly employ testing contractors largely on the basis of certification resulting in a continuous high turnover of poor testers.

In my opinion the certification in it's current form is not just worthless, but is actively harming the industry in some cases.</description>
		<content:encoded><![CDATA[<p>In my experience the real problems occur when naive companies (and some who should know better) repeatedly employ testing contractors largely on the basis of certification resulting in a continuous high turnover of poor testers.</p>
<p>In my opinion the certification in it&#8217;s current form is not just worthless, but is actively harming the industry in some cases.</p>
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		<title>By: Duane</title>
		<link>http://www.satisfice.com/blog/archives/130#comment-159357</link>
		<dc:creator>Duane</dc:creator>
		<pubDate>Tue, 11 Nov 2008 22:27:35 +0000</pubDate>
		<guid>http://www.satisfice.com/blog/archives/130#comment-159357</guid>
		<description>My employer sent me to the 3-day ISTQB class to get certified. I went, but to learn more about testing... certainly not to get "certified" (whatever that means).  I found the class to be somewhat beneficial, not from the course content itself but rather from the interaction with fellow attendees.  I could have had more benefit (and more fun!) spending 3 days at the hotel bar interacting with fellow attendees of the STAR Conference.

The worst part was that a few months later, my employer arranged for the ISTQB Certification exam to be done at our office so that the whole test organization could take it.  About 3 out of 4 "passed", some who had spent less than one hour reviewing the material, others who where new testers who had spent less than a year in the job.

IT'S A SHAM!  (SHAME?!?)

But alas, my employer now has something to brag about to our customers... "ISTQB Certified Testers" (right up there with being "ISO Certified").</description>
		<content:encoded><![CDATA[<p>My employer sent me to the 3-day ISTQB class to get certified. I went, but to learn more about testing&#8230; certainly not to get &#8220;certified&#8221; (whatever that means).  I found the class to be somewhat beneficial, not from the course content itself but rather from the interaction with fellow attendees.  I could have had more benefit (and more fun!) spending 3 days at the hotel bar interacting with fellow attendees of the STAR Conference.</p>
<p>The worst part was that a few months later, my employer arranged for the ISTQB Certification exam to be done at our office so that the whole test organization could take it.  About 3 out of 4 &#8220;passed&#8221;, some who had spent less than one hour reviewing the material, others who where new testers who had spent less than a year in the job.</p>
<p>IT&#8217;S A SHAM!  (SHAME?!?)</p>
<p>But alas, my employer now has something to brag about to our customers&#8230; &#8220;ISTQB Certified Testers&#8221; (right up there with being &#8220;ISO Certified&#8221;).</p>
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		<title>By: Jim Hazen</title>
		<link>http://www.satisfice.com/blog/archives/130#comment-158715</link>
		<dc:creator>Jim Hazen</dc:creator>
		<pubDate>Fri, 07 Nov 2008 21:02:36 +0000</pubDate>
		<guid>http://www.satisfice.com/blog/archives/130#comment-158715</guid>
		<description>James,

Gotcha on your point about Lois, but what do you expect from a Marketing/Sales Wonk.  And I agree that positioning the "selling" of the certification that way is arrogant and is just plain stupid.  Is it an intimidation tactic, maybe.  To me I wouldn't consider it that but more of ignorance on her part (as you already stated).  This is equivalent to the "Automation Snake Oil" you wrote about a number of years ago.

And what you said about the environment / attitude outside of the U.S. I have heard of, but not to the level you descibe.  Cool, thanks for the clarification and insight.  

BTW, I have no idea where my CSTE pin is at these days.  Guess I didn't need it.</description>
		<content:encoded><![CDATA[<p>James,</p>
<p>Gotcha on your point about Lois, but what do you expect from a Marketing/Sales Wonk.  And I agree that positioning the &#8220;selling&#8221; of the certification that way is arrogant and is just plain stupid.  Is it an intimidation tactic, maybe.  To me I wouldn&#8217;t consider it that but more of ignorance on her part (as you already stated).  This is equivalent to the &#8220;Automation Snake Oil&#8221; you wrote about a number of years ago.</p>
<p>And what you said about the environment / attitude outside of the U.S. I have heard of, but not to the level you descibe.  Cool, thanks for the clarification and insight.  </p>
<p>BTW, I have no idea where my CSTE pin is at these days.  Guess I didn&#8217;t need it.</p>
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		<title>By: Michael M. Butler</title>
		<link>http://www.satisfice.com/blog/archives/130#comment-158314</link>
		<dc:creator>Michael M. Butler</dc:creator>
		<pubDate>Wed, 05 Nov 2008 12:05:11 +0000</pubDate>
		<guid>http://www.satisfice.com/blog/archives/130#comment-158314</guid>
		<description>Afterthought to my prior post regarding Mr. Darby's criticisms: 

--Not that an Associate's degree (two year) curriculum elaborating only the information, nomenclature and worldview embodied in those certifications would be any better. 

The expression "gilding a dead horse" comes to mind. Except it seems like that would be more like piling a bunch of dead horse carcasses in a silo and labeling the aggregate "New Improved Super Horse, now with extra Deadness!"</description>
		<content:encoded><![CDATA[<p>Afterthought to my prior post regarding Mr. Darby&#8217;s criticisms: </p>
<p>&#8211;Not that an Associate&#8217;s degree (two year) curriculum elaborating only the information, nomenclature and worldview embodied in those certifications would be any better. </p>
<p>The expression &#8220;gilding a dead horse&#8221; comes to mind. Except it seems like that would be more like piling a bunch of dead horse carcasses in a silo and labeling the aggregate &#8220;New Improved Super Horse, now with extra Deadness!&#8221;</p>
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		<title>By: Michael M. Butler</title>
		<link>http://www.satisfice.com/blog/archives/130#comment-158269</link>
		<dc:creator>Michael M. Butler</dc:creator>
		<pubDate>Wed, 05 Nov 2008 03:39:13 +0000</pubDate>
		<guid>http://www.satisfice.com/blog/archives/130#comment-158269</guid>
		<description>Mister Darby says "I ask you [James] to think outside of your little world" and calls James short sighted.

Precisely the same request and claim ought to be laid at the feet of the people who hold out for sale, or imbue with value, "certifications" that take a competent hack a day to cram for and another couple of hours to pass.</description>
		<content:encoded><![CDATA[<p>Mister Darby says &#8220;I ask you [James] to think outside of your little world&#8221; and calls James short sighted.</p>
<p>Precisely the same request and claim ought to be laid at the feet of the people who hold out for sale, or imbue with value, &#8220;certifications&#8221; that take a competent hack a day to cram for and another couple of hours to pass.</p>
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		<title>By: Jim Hazen</title>
		<link>http://www.satisfice.com/blog/archives/130#comment-158229</link>
		<dc:creator>Jim Hazen</dc:creator>
		<pubDate>Tue, 04 Nov 2008 22:01:07 +0000</pubDate>
		<guid>http://www.satisfice.com/blog/archives/130#comment-158229</guid>
		<description>James,

Interesting point... I've never felt intimidated into doing any certification or training, especially in the last few years.  I have wanted to do training to help improve my skills and prepare myself for new technologies we have to deal with.  Sometimes I have paid for it myself and the majority of the time I've gotten my employer to pay.  Part of the deal of being an employee, give and take.  I think at times I've had to intimidate my employer into sending me to training.  ;-)

I'm curious, where are you seeing/hearing about the intimidation to get certified.  I don't believe we have that problem here in the U.S.  But again you travel around alot and have potentially more exposure to it.

Finally, I'd be interested in another blog post regarding your last comment of "The situation today is darker. There is no longer any reason to believe that a certified tester has any more motivation than one who is uncertified."  Please elaborate more about why it appears darker and why/how there is no difference in motivation levels.

&lt;em&gt;[James' Reply: The intimidation factor is evident in the arrogant reply that Lois made to my inquiries. She sells certification in a "do it or else you won't be able to work" way. In Europe, certification is a much bigger deal, and I've spoken to many here who say they wouldn't have done it if their employers had not insisted. I've also spoken to several testing company executives who do insist upon certification because they believe that their customers are demanding it. My reaction is puzzlement. No one asks me-- EVER!-- whether I am certified in anything. It has ever been an issue. I believe that's the value of building a brand name for yourself.]&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>James,</p>
<p>Interesting point&#8230; I&#8217;ve never felt intimidated into doing any certification or training, especially in the last few years.  I have wanted to do training to help improve my skills and prepare myself for new technologies we have to deal with.  Sometimes I have paid for it myself and the majority of the time I&#8217;ve gotten my employer to pay.  Part of the deal of being an employee, give and take.  I think at times I&#8217;ve had to intimidate my employer into sending me to training.  <img src='http://www.satisfice.com/blog/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
<p>I&#8217;m curious, where are you seeing/hearing about the intimidation to get certified.  I don&#8217;t believe we have that problem here in the U.S.  But again you travel around alot and have potentially more exposure to it.</p>
<p>Finally, I&#8217;d be interested in another blog post regarding your last comment of &#8220;The situation today is darker. There is no longer any reason to believe that a certified tester has any more motivation than one who is uncertified.&#8221;  Please elaborate more about why it appears darker and why/how there is no difference in motivation levels.</p>
<p><em>[James&#8217; Reply: The intimidation factor is evident in the arrogant reply that Lois made to my inquiries. She sells certification in a &#8220;do it or else you won&#8217;t be able to work&#8221; way. In Europe, certification is a much bigger deal, and I&#8217;ve spoken to many here who say they wouldn&#8217;t have done it if their employers had not insisted. I&#8217;ve also spoken to several testing company executives who do insist upon certification because they believe that their customers are demanding it. My reaction is puzzlement. No one asks me&#8211; EVER!&#8211; whether I am certified in anything. It has ever been an issue. I believe that&#8217;s the value of building a brand name for yourself.]</em></p>
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		<title>By: Jim Hazen</title>
		<link>http://www.satisfice.com/blog/archives/130#comment-157907</link>
		<dc:creator>Jim Hazen</dc:creator>
		<pubDate>Sat, 01 Nov 2008 22:48:39 +0000</pubDate>
		<guid>http://www.satisfice.com/blog/archives/130#comment-157907</guid>
		<description>James,

Hmm.... makes me wonder what you thought of me all those years ago when I interviewed with you at STLabs.  I had just gotten the CSTE from QAI when we met.  I remember your comment about "nice pin"  ;-)  I guess I did alright, you guys offered me a job.  

And I have to agree with you about the state of the certifying agencies today.  It has become a money mill for them, and the 'value' and 'prestige' has definitely gone.  I didn't re-up my CSTE a couple of years ago.  I guess the only 'validity' I can give to them is that at least they are trying to do something to get us (Testers) some credit for our line of work.  Unfortunately it is 'paper' thin (sorry for the pun) at its best.  

Just to use a line from my Scuba Instructor days... "Certified doesn't really mean qualified".
&lt;em&gt;
[James' Reply: The certification wouldn't have helped you, but at that time, it also would not have hurt. At that time, it was not something that testers were intimidated into doing. The situation today is darker. There is no longer any reason to believe that a certified tester has any more motivation than one who is uncertified.]&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>James,</p>
<p>Hmm&#8230;. makes me wonder what you thought of me all those years ago when I interviewed with you at STLabs.  I had just gotten the CSTE from QAI when we met.  I remember your comment about &#8220;nice pin&#8221;  <img src='http://www.satisfice.com/blog/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' />  I guess I did alright, you guys offered me a job.  </p>
<p>And I have to agree with you about the state of the certifying agencies today.  It has become a money mill for them, and the &#8216;value&#8217; and &#8216;prestige&#8217; has definitely gone.  I didn&#8217;t re-up my CSTE a couple of years ago.  I guess the only &#8216;validity&#8217; I can give to them is that at least they are trying to do something to get us (Testers) some credit for our line of work.  Unfortunately it is &#8216;paper&#8217; thin (sorry for the pun) at its best.  </p>
<p>Just to use a line from my Scuba Instructor days&#8230; &#8220;Certified doesn&#8217;t really mean qualified&#8221;.<br />
<em><br />
[James&#8217; Reply: The certification wouldn&#8217;t have helped you, but at that time, it also would not have hurt. At that time, it was not something that testers were intimidated into doing. The situation today is darker. There is no longer any reason to believe that a certified tester has any more motivation than one who is uncertified.]</em></p>
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		<title>By: Debasis</title>
		<link>http://www.satisfice.com/blog/archives/130#comment-157541</link>
		<dc:creator>Debasis</dc:creator>
		<pubDate>Thu, 30 Oct 2008 12:53:50 +0000</pubDate>
		<guid>http://www.satisfice.com/blog/archives/130#comment-157541</guid>
		<description>&lt;i&gt;Please don’t support these fools and scoundrels.&lt;/i&gt;

While I have no doubt that such Certification Selling bodies are scoundrels, I would like to politely disagree with James that they are fools! They are NOT fools; rather smart business people making a fortune out of selling their non-sense products (if there is any product in the first place) to a group of mindless fools (who blindly value their crap as if those were the Holy Grails of testing)! I would like to call the testers, the hiring managers, the organizations who mandate such certifications as FOOLS, not the certifying bodies.

In our latest appraisal in my organization, I came to know that there was a new column in my salary structure. When inquired, I came to know that the management has come forward to reimburse up to 15,000 INR per year for employees who spend it on Certifications. I had a long debate (that lasted even longer than the actual appraisal review meeting) with my HR Manager and my General Manager trying to tell them how the Organization might be wasting money by doing so! Though they seemed to understand my point, it appeared that they were reluctant to remove this compensation from every employee's pay sheet. The reasons could have been many. But the bottom line is:

1. Till today, I have that 15000 rupees sitting un-reimbursed in my account!
2. In any meeting/presentation/conference where the topic of Certification pops-up my Manager points that question to me with a smile.
3. Since that day my Manager tags me as an "Anti-Certification" guy, which I am sure he uses with a positive intention and I take it as a compliment.

-Debasis</description>
		<content:encoded><![CDATA[<p><i>Please don’t support these fools and scoundrels.</i></p>
<p>While I have no doubt that such Certification Selling bodies are scoundrels, I would like to politely disagree with James that they are fools! They are NOT fools; rather smart business people making a fortune out of selling their non-sense products (if there is any product in the first place) to a group of mindless fools (who blindly value their crap as if those were the Holy Grails of testing)! I would like to call the testers, the hiring managers, the organizations who mandate such certifications as FOOLS, not the certifying bodies.</p>
<p>In our latest appraisal in my organization, I came to know that there was a new column in my salary structure. When inquired, I came to know that the management has come forward to reimburse up to 15,000 INR per year for employees who spend it on Certifications. I had a long debate (that lasted even longer than the actual appraisal review meeting) with my HR Manager and my General Manager trying to tell them how the Organization might be wasting money by doing so! Though they seemed to understand my point, it appeared that they were reluctant to remove this compensation from every employee&#8217;s pay sheet. The reasons could have been many. But the bottom line is:</p>
<p>1. Till today, I have that 15000 rupees sitting un-reimbursed in my account!<br />
2. In any meeting/presentation/conference where the topic of Certification pops-up my Manager points that question to me with a smile.<br />
3. Since that day my Manager tags me as an &#8220;Anti-Certification&#8221; guy, which I am sure he uses with a positive intention and I take it as a compliment.</p>
<p>-Debasis</p>
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